This is the FAQs section. Welcome. Here, we answer frequently asked questions to provide you with thorough, concise responses. Should you be unable to locate the necessary information, please email us at chigozieobih829@gmail.com.
Answer: Charcoal transportation is the area of expertise for BI-CHIGGY LOGISTICS, a logistics company that specializes in the import and export of commodities.
Answer: To place an order, go to our website and adhere to the simple procedure described under the “Order” section. Give precise information, and our staff will help you with the remaining steps.
Answer: When submitting an order, be sure to include all necessary information, including your contact details, the shipment details, and any special requests. This guarantees an efficient and precise logistical procedure.
Answer: A tracking number will be sent to you once your product is shipped. You may trace your cargo in real-time by using this number. We’ll keep you updated on its progress on a regular basis.
Answer: In the unlikely event that your package is damaged, please email us right away at chigozieobih829@gmail.com. We’ll start looking into the matter and try to find a solution that could involve a refund, exchange, or return.
Answer: We provide alternatives for both regular and expedited shipments. While express shipping is offered at a higher cost and speedier delivery, standard shipping offers predicted delivery timeframes.
Answer: Yes, taxes and customs charges may be applicable for shipments sent abroad. These additional costs are the responsibility of the customer. We guarantee adherence to international shipping laws.
Answer: You must tell us within 14 days of receiving the item in order to start a return for damaged or erroneous products. Send us an email at chigozieobih829@gmail.com to report a problem and get permission to return an item.
Answer: After receiving the returned item, refunds for qualifying returns will be handled [number] days later. The original payment method used for the purchase will be refunded.
Answer: Yes, we do accept returns for defective or mismatched merchandise. In the event that the substitute item is not available, a refund will be handled right away.
Answer: If you require any further information or support, please contact us at chigozieobih829@gmail.com. Our staff of customer service is available to assist you.
Answer: You are able to register for an account on our website. The setup of an account facilitates a more efficient ordering procedure and grants access to order history and tracking information.
Address: Choats Rd, Barking, Dagenham RM9 6BF, United Kingdom
10 Ziwei Rd, Zhonglou District, Changzhou, Jiangsu, China, 213023
Email: sales@alphachemicalstrading.com
WhatsApp: +44 7587300439
Telegram: @SAVACHEM
DISCORD: SAVACHEM
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We are here for any inquiry you’ve got along the way of your Fit & Lean For Good journey.